Privacy Policy Issue date: 20 June 2024 ​ Introduction This privacy policy defines how Salveo Independence Pty Ltd and its various businesses (Salveo Independence) collect, hold, use, and disclose your personal information. Our executive leadership team is committed to ensuring that we comply with the Privacy Act 1988 (Cth) (Privacy Act) and other applicable privacy and health records laws in relation to the management of personal information. ​ Personal and Sensitive Information Personal information is any information or opinion (recorded in any form) about a person, from which that person may be identified. Special provisions apply to the collection of personal information which is sensitive information. This includes health information and information about a person's race, ethnic origin, political opinions, membership of political, professional or trade associations, religious or philosophical beliefs, sexual preferences, criminal history, and biometric data. In this privacy policy, unless otherwise stated, a reference to personal information includes sensitive information. Information We Collect and How We Collect It The types of personal information we collect about you will depend on the activities and functions we are undertaking. We may collect the information directly from you or from other people or organisations with which we interact. The types of personal information we may collect and hold include the following: - Names, email addresses, age, contact details, mail addresses, correspondence (including emails, facsimiles, text messages, and postal mail), gender information, occupation details and work history, lifestyle activities, education and training information. - Depending on your interaction with us, Salveo Independence may also collect medical and health-related information provided by individuals to Salveo Independence or to its service providers in acquiring, using, or receiving Salveo Independence services or in interactions with Salveo Independence. - Financial information such as information provided when applying for Salveo Independence services and credit arrangements including, but not limited to, credit card/banking details. - Information from health service providers, including private health insurance membership number. - Photographic identification. - Information from Salveo Independence websites including website registration, surveys, and information related to the behaviour of users for example, IP addresses (not server addresses), previous sites visited, type of browsers used, nature of electronic devices used, internet pages accessed, cookies, and location information. - Information collected by Salveo Independence from internal systems, internet, and social media sites including, but not limited to, Facebook, Google Marketing Platform, LinkedIn, Vincere, and HubSpot CRM. - Data obtained from third parties including, but not limited to, research and marketing information available within the public domain and purchased on behalf of Salveo Independence. - Information collected from persons attending Salveo Independence conventions, seminars, and functions. - Information collected from persons applying for or attending training courses conducted by Salveo Independence. Informed Consent Salveo Independence will collect and share your personal information in accordance with the requirements of the Privacy Act 1988. We will collect and share your health information after we obtain your informed consent, or as permitted under the Privacy Act 1988. Where required, we will obtain your consent at the commencement of our interactions with you, such as when we commence providing services to you. If we will provide services to you, at our first meeting with you, we will inform you about the information we will collect and with whom it will be shared. You will be asked to sign a consent form to confirm your understanding and provide consent. Once completed, this form will be stored in your secure electronic file in our case management database. Our Primary Purpose for Collecting Personal Information Salveo Independence collects personal information for the following purposes: - To contact you to provide information about, and to deliver, our services to you and/or the person or organisation that referred you to us, such as your employer or insurer. - To manage our business. - To access and obtain medical records and history from treating healthcare providers. - To engage healthcare providers to assist in the provision of our services and assess medical conditions and/or diagnoses. - To provide seminars, conventions, and educational training and work trial placement services. - To collate data for research and statistical purposes. - To meet compliance requirements under the terms of deeds and contracts Salveo Independence enters and/or administers on behalf of statutory and legislative bodies and government departments. - To review, evaluate, develop, and improve our services. - To meet our statutory and regulatory obligations. - To recruit personnel. - For other purposes required or authorised by or under law, including purposes for which you have provided your express or implied consent. Use and Disclosure of Personal Information Salveo Independence uses and discloses personal information for the purposes for which it was collected – that is, in accordance with details of the relevant primary purpose outlined above. We may also use and disclose personal information for other purposes where the individual provides consent for a use or disclosure or where use or disclosure is required or authorised by or under an Australian law or court/tribunal order. Salveo Independence may disclose your personal information to: - The organisation who referred you to our services (such as your employer or insurer). - Medical practitioners and/or allied health professionals engaged by us to provide services. - Your treating healthcare providers. - Our related bodies corporate. - Persons or organisations assisting Salveo Independence in carrying out our functions. - Parties involved in a prospective or actual transfer of our assets or business. - Other organisations engaged or contracted by Salveo Independence to assist us to carry out our functions and/or provide services. Such organisations may include recruitment agencies, previous employers, credit agencies, state or federal police, state or federal government agencies or departments, or personal referrers. We may also disclose team member profiles (including, but not limited to, sensitive information regarding memberships of trade and professional associations) and general information to government agencies, insurers, lawyers, and other third parties who deal with Salveo Independence as part of its delivery of services. Salveo Independence may disclose personal information to overseas recipients when that disclosure is consistent with the purposes set out above. The countries associated with the overseas recipients are, potentially: India, Philippines, Vietnam, New Zealand, the United Kingdom, Canada, and the United States of America. ​ What Happens if Personal Information is Not Provided? If you do not provide us with accurate or complete personal information when requested, Salveo Independence may not be able to provide you with the relevant service or information you require. How We Protect Your Personal Information We may store your personal information in hard copy or electronic format on controlled systems which are secured against unauthorised access. We safeguard your personal information via robust security measures, including (but not limited to): - Use of strong passwords and multifactor authentication on phones and computers. - Mobile phones, laptops, and files to be kept with staff or in a safe place. - All data servers are hosted in secure data centres. - Regular security testing of our IT systems, to ensure all systems meet the high standards of IT security. Salveo Independence’s IT environment has been established to meet the international standards for Information Security (ISO/IEC27001) and designed to meet the ASD Essential Eight mitigation strategies and Australian Government Information Security Manual requirements. All Salveo Independence servers are located in secure data centres hosted inside Australia with encryption at rest for all sensitive data. We will appropriately destroy, erase, or de-identify any personal information that is no longer required for any purpose described in this privacy policy or under any applicable laws and do not keep personal and health information longer than necessary. Use of Our Website and Privacy When you use our website, Salveo Independence may collect the personal information that you have provided. We use network tools to identify your web browser, which may include the use of cookies and other technologies. Cookies are used to assist in enhancing your browsing experience. Cookies do not reveal your email address, however we may record this if you transmit it to us electronically in an email message or through a web form. Salveo Independence’s website may contain links to other websites; this privacy policy has no application to any other website. Updating or Correcting Your Personal Information Your personal information needs to be up-to-date for us to perform our services. For this reason, it is important that the information we collect is accurate, complete, and up-to-date. During the course of our relationship with you, we will endeavour to ask you to tell us of any changes to your personal information. You may request correction of your personal information by writing to our Privacy Officer. We will take all reasonable steps to correct personal information to ensure it is accurate, up-to-date, complete, relevant, and not misleading, either when the inaccuracy is identified by Salveo Independence or when the individual requests Salveo Independence to correct or update the information. If we correct the information, all relevant stakeholders will be advised of the correction and notice will be provided to the individual including reasons and available complaint mechanisms if the correction is refused. ​ How You Can Access Your Personal Information You may access the personal information we hold about you by making a request in writing addressed to our Privacy Officer at admin@salveoindependence.com.au detailing the information you are requesting and providing sufficient proof of identity. The Privacy Officer will confirm further details regarding associated costs, procedure, and timeframes. We will typically respond to requests within 30 days; however, there may be delays associated with the nature of the information requested. We may also charge you a reasonable administration fee for the provision of the information. If we withhold access in accordance with the Privacy Act, we will give you written reasons. ​ Data Breach Salveo Independence has policies and procedures in place for handling any suspected privacy breaches. We will investigate suspected breaches to ensure that the cause is identified and corrective actions are implemented. Where applicable, we will notify affected individuals and the Office of the Australian Information Commissioner.

At Salveo Independence, we believe in a world where everyone has the opportunity to live their lives fully, unrestricted by physical limitations. We provide specialised, comprehensive, and uplifting NDIS-registered physiotherapy services designed to meet the unique needs of NDIS participants and people with disabilities. View our NDIS Services Make a referral NDIS Physiotherapy: Supporting NDIS Participants through Expert Treatment and Management Empowering Lives Through Physiotherapy Our team of experienced physiotherapists works with you to understand your individual needs and create a personalised treatment plan. We're equipped to handle a range of physical conditions, from chronic pain and joint problems to mobility issues and recovery from surgery or injury. ​ Here’s what our physiotherapy services can help with: ​ Pain Management: Chronic pain can be debilitating. Our physiotherapists use a variety of techniques to alleviate pain and improve your quality of life. Mobility Improvement: Whether it's difficulty walking, climbing stairs, or moving around, we devise strategies to enhance your mobility and independence. Strength and Conditioning: We create tailored exercise programs to improve your strength, flexibility, and overall physical fitness. Rehabilitation: Whether you're recovering from an operation or an injury, our physiotherapy services can help speed up your recovery process and get you back on your feet. ​ Make a referral The Salveo Independence Difference At Salveo Independence, we don't just treat symptoms. We dive deeper to understand the root cause of your physical challenges, providing comprehensive care that addresses your overall well-being. ​ Our physiotherapy services go beyond standard treatment. We equip you with the knowledge and tools to manage your physical health independently, instilling confidence and resilience. We also understand the importance of a positive, uplifting experience during therapy. Our therapists are not just healthcare professionals - they're compassionate allies in your journey towards improved health and greater independence. Understanding NDIS Physiotherapy The National Disability Insurance Scheme (NDIS) is a government initiative aimed at providing Australians with disabilities the support and services they need. One of these key services is Occupational Therapy. This focuses on improving your ability to perform everyday tasks, whether it's self-care activities like dressing and eating, productive activities like work or school, or leisure activities like socialising or hobbies. Enhancing Quality of Life Physiotherapy is a multidimensional approach that focuses on restoring and maintaining physical function, alleviating pain, and enhancing overall well-being. For NDIS participants, physiotherapy offers a range of benefits, such as improving mobility, increasing strength, and enhancing coordination. By addressing specific physical challenges, physiotherapy empowers individuals to participate more actively in daily activities, leading to a higher quality of life. ​ Ready to take the first step towards a more independent, fulfilling life? Contact Salveo Independence today. Our dedicated team is ready to answer your questions and discuss your specific needs. Let's explore how our physiotherapy services can help you live your life to the fullest. Make a referral What Our Physiotherapists Can Treat and Manage for NDIS Participants NDIS Physiotherapy plays a crucial role in the overall well-being and functional capacity of NDIS participants. With their expertise in assessing, treating, and managing various conditions, physiotherapists assist individuals in improving mobility, managing neurological and musculoskeletal challenges, enhancing respiratory function, and effectively addressing chronic pain. Through personalised treatment plans and a patient-centered approach, NDIS physiotherapists contribute significantly to the independence, quality of life, and overall health of individuals with disabilities. Enhancing Mobility and Motor Skills One of the primary focuses of NDIS Physiotherapy is to enhance mobility and motor skills in individuals with disabilities. Physiotherapists work diligently to assess and address mobility limitations, gait abnormalities, muscle weakness, and coordination difficulties. Through a combination of therapeutic exercises, strengthening programs, and assistive devices, physiotherapists assist NDIS participants in improving their ability to move, stand, walk, and perform daily activities with greater ease. Managing Neurological Conditions Physiotherapy plays a significant role in managing a range of neurological conditions among NDIS participants. From cerebral palsy to multiple sclerosis, Parkinson's disease to spinal cord injuries, physiotherapists possess the expertise to develop specialised treatment plans tailored to each individual's unique needs. They employ techniques such as neurorehabilitation, balance training, and gait retraining to optimise physical function and promote independence. Addressing Musculoskeletal Conditions Musculoskeletal conditions, such as arthritis, joint pain, and musculoskeletal injuries, can significantly impact an individual's quality of life. NDIS Physiotherapy offers effective management strategies for these conditions, including pain management techniques, manual therapy, exercise programs, and ergonomic assessments. Physiotherapists collaborate with NDIS participants to reduce pain, improve joint mobility, and enhance overall musculoskeletal function. Respiratory Support and Management For NDIS participants with respiratory conditions, such as cystic fibrosis, bronchopulmonary dysplasia, or neuromuscular disorders, physiotherapists provide essential respiratory support and management. They employ techniques such as breathing exercises, airway clearance techniques, and ventilator management to optimise respiratory function, improve lung capacity, and enhance overall respiratory health. Pain Management and Rehabilitation Chronic pain can have a significant impact on an individual's daily life. NDIS Physiotherapy offers comprehensive pain management strategies that incorporate modalities such as heat therapy, cold therapy, transcutaneous electrical nerve stimulation (TENS), and therapeutic exercises. Physiotherapists work closely with NDIS participants to develop personalised pain management plans, aiming to reduce pain levels, improve function, and enhance overall well-being. Prevention and Rehabilitation NDIS physiotherapy also focuses on preventing injuries and facilitating rehabilitation. Through education and guidance, physiotherapists empower participants to adopt healthy movement patterns, reduce the risk of falls, and improve their overall physical resilience. In cases where an injury or surgery has occurred, physiotherapy plays a vital role in the rehabilitation process, aiding in recovery, restoring functionality, and maximising long-term outcomes. How can NDIS physiotherapy help children with disabilities? NDIS physiotherapy can help children with disabilities by improving their motor skills, coordination, and overall physical function. It focuses on enhancing their mobility, strength, and independence, allowing them to participate more actively in daily activities and reach their developmental milestones. Is NDIS physiotherapy covered by the scheme? Yes, NDIS physiotherapy services are covered by the scheme. Eligible participants can receive funding for physiotherapy assessments, consultations, and ongoing treatments to address their specific needs and support their physical well-being. What types of conditions can benefit from NDIS physiotherapy? NDIS physiotherapy can benefit a wide range of conditions, including neurological disorders, musculoskeletal conditions, developmental delays, cerebral palsy, spinal cord injuries, and other physical disabilities. It aims to improve function, manage pain, and enhance overall physical well-being for individuals with diverse needs. How do I find an NDIS-registered physiotherapist? To find an NDIS-registered physiotherapist, you can visit the official NDIS website and use their provider directory. This directory allows you to search for registered physiotherapists in your area who have experience working with NDIS participants. Additionally, you can contact us :) Salveo Independence is has NDIS-registered physiotherapists. Can NDIS physiotherapy assist with post-surgical rehabilitation? Yes, NDIS physiotherapy can play a significant role in post-surgical rehabilitation. Physiotherapists can provide specialized exercises, manual therapy, and guidance to aid in the recovery process, restore functionality, and improve mobility. They work closely with individuals to support their rehabilitation goals and optimize long-term outcomes NDIS Physiotherapy Frequently Asked Questions

NDIS registered Speech Pathology for Youths & Adults We work with youths and adults to support and improve - speech, communication, swallowing and voice. Make a referral Speech Pathology Services Melbourne Our Melbourne team help people aged 13 and above across a range of areas of speech pathology. We support with communication and swallowing problems resulting from a wide range of health conditions and disability including: Autism, Cerebral palsy, Intellectual disability Motor neuron disease Neurological conditions such as Parkinson’s, dementia, motor neuron disease, and others. Stroke Trauma to the brain Our speech pathologists work with people who have communication, swallowing or cognitive difficulties. Communication involves speaking, listening, hearing, understanding, reading, writing, thinking, using your voice and social skills. Areas That Our Speech Pathologists Support Swallowing & mealtimes Supporting safe & effective swallowing and mealtimes as well as eating and drinking with acknowledged risk. Language The use of language for speaking, reading, writing and listening. Cognitive-communication The use of language to support thinking and memory. Speech Supporting the way muscles are used to make sounds. Voice The production of sound to allow speech. Alternative & augmentative communication The use of low & high tech communication aids to support communication & speech. For example, visual timetables, speech generating devices, eyegaze systems & more. Make An Appointment With Us Our speech pathologists provide services via telehealth or face-to-face appointments individually for clients in their home or residential facility across Metro Melbourne. You can submit a referral form online. ​ If you have any questions our team is here is help. Contact us or call our friendly team on 1800 725 836 and we'll help find the best outcome for you. If you are registered with NDIS or have a Home Care Package, your speech pathology costs should be covered by your NDIS Plan or Home Care Package. Salveo Independence are here to support your journey Salveo independence provides comprehensive speech pathology services under the NDIS. We understand the challenges and work with you to find solutions that's tailored to your unique needs and goals.

NDIS support services to empower you to live your best life Salveo Independence is a registered NDIS provider that offers comprehensive therapeutic and support services to participants and their families. Make a referral Our mission To support your life , the way you want to live it As a trusted NDIS service provider we prioritise helping you find the right care that aligns with your unique goals and lifestyle. Our clinicians work with you to increase your options and promote your independence and wellbeing. Our devoted team is committed to supporting you in living life on your terms and providing a comprehensive range of support services under one roof, enabling you to get on with what you enjoy. Make Referral Our NDIS Services Learn More Speech Pathology Our speech therapists are here to help everyone overcome challenges with talking, listening, and eating. Learn More Occupational Therapy Occupational therapy means working alongside people to be engaged in meaningful daily activities that matter to them, empower them to achieve independence and safety, restore their dignity and quality of life. Learn More Physiotherapy Our NDIS registered Physiotherapy services use a range of techniques to improve movement and function, treat and reduce pain. Learn More Functional Capacity Assessments Functional Capacity Assessment for NDIS participants ensure that they have the right level of support and funding to achieve their goals. Learn More Therapy Assist Our therapy assists support health professionals in handling appointments, coordinating health, and managing the administrative aspects of patient care. Our services are centered on providing NDIS therapeutic support, fostering positive behavior, and facilitating employment support, all tailored to assist you in achieving your NDIS objectives. Occupational Therapy Physiotherapy Functional Capacity Assessment Speech Pathology Allied Health Assistants Imagine a world where you can lead a life filled with independence, dignity, and joy. That's the world we're building at Salveo Independence, and we invite you to be a part of it. Our NDIS Services Pursue Your Passions Living with a disability can present challenges for you or a loved one, but tailored disability support can make a difference in daily life. Whether it's promoting health and well-being or offering opportunities for work, education, sports, or other activities you're passionate about, Salveo Independence NDIS team is here to help you reach your goals. We'll assist you in acquiring new skills, exploring new places, forming new friendships, and ultimately doing what you love. Make a referral Convenience and peace of mind We prioritize helping you find the right care that aligns with your unique goals and lifestyle. Our goal is to increase your options and promote your independence and well-being. Our devoted team is committed to supporting you in living life on your terms and providing a comprehensive range of disability support services under one roof, enabling you to engage in the activities you enjoy. View our NDIS services We’re here to support you Our primary objective and top priority are to assist you (or a loved one) in living life on your terms while maximising the benefits of your NDIS plan to achieve your everyday lifestyle aspirations. Our awesome Customer Care Team members are dedicated to providing you with exceptional service and support. We believe that every life can be fulfilling and enriching. View our NDIS services Our mission is simple and powerful: to empower individuals with disabilities to live their best lives At Salveo Independence we celebrate every step you take towards your independence. Let us be a part of your journey to wellness and self-reliance today. We don't just treat symptoms - we champion resilience. We understand the unique challenges faced by people with disabilities and are dedicated to providing a supportive, inclusive environment where you can comfortably strive towards your goals. View our NDIS services Instant Customer Access Team Our one-call system ensures immediate, holistic care for our participants & their families in the comfort of their homes. Trust us to deliver unparalleled service, upholding your unique journey to independence. National Network of Skilled Clinicians Our national presence, including a focus on Melbourne's Eastern Region, other Melbourne Metro Areas, Sydney, and the Sunshine Coast, means we're right where you need us. Achieve your goals Our approach is rooted in a deep comprehension of your individual needs, ensuring we deliver the results you seek. We pride ourselves on our agility—quick to adapt and prompt in offering the support you need. Why Choose Us If you would like to know more about how we can help with NDIS services and therapies and services, contact our professional and helpful team today. Get In Touch Make a referral NDIS service provider FAQs What is the National Disability Insurance Scheme (NDIS) in Australia? The NDIS is a governmental scheme providing targeted support and funding to Australians with disabilities. Managed by the NDIA, it facilitates greater independence, skill development, community participation, and an enhanced quality of life. It operates on the principle of fostering long-term well-being by investing in people with disabilities early in their lives. The NDIS is adaptable, catering to the unique needs of each individual, supporting a diverse range of goals and aspirations. How does the NDIS work? The NDIS is a national support scheme for Australians with a disability, providing direct funding to individuals. To access the NDIS, one must qualify based on specific eligibility criteria. Eligible participants create a personalised plan outlining their goals and the support needed. The scheme helps individuals start their plan, manage their funding, and offers a process for plan reassessment to ensure ongoing alignment with their objectives. It aims to support around 500,000 Australians within the next five years, enabling many to receive necessary support for the first time. Who is eligible for the NDIS? Eligibility for NDIS funding is determined by the NDIA and is generally based on the following criteria: Having a permanent and significant disability that affects one's ability to take part in everyday activities. Being aged less than 65 when first accessing the scheme. Being an Australian citizen, a holder of a permanent visa, or a Protected Special Category visa holder. Living in Australia where the NDIS is available. Individual circumstances are assessed, and the final decision on eligibility is made by the NDIA. Individuals who meet these criteria may apply for NDIS funding by completing an Access Request Form. What is an NDIS providers role in NDIS NDIS providers are essential to the delivery of services to participants of the NDIS. They can be individuals, businesses, or organisations with varied expertise, offering a range of supports as per the participants' plans. Registered providers adhere to strict guidelines and the NDIS Code of Conduct, ensuring quality and safeguarding participant rights. Providers work closely with participants to tailor services to their needs, manage service agreements and bookings, and uphold the values of the NDIS. Participants with NDIA-managed funding must use registered providers, while those who self-manage or use a plan manager have more flexibility. NDIS support services to empower you to live your best life Salveo Independence is a registered NDIS provider that offers comprehensive therapeutic and support services to participants and their families. Make a referral Our NDIS Services Learn More Speech Pathology Our speech therapists are here to help everyone overcome challenges with talking, listening, and eating. Learn More Occupational Therapy Occupational therapy means working alongside people to be engaged in meaningful daily activities that matter to them, empower them to achieve independence and safety, restore their dignity and quality of life. Learn More Physiotherapy Our NDIS registered Physiotherapy services use a range of techniques to improve movement and function, treat and reduce pain. Learn More Functional Capacity Assessments Functional Capacity Assessment for NDIS participants ensure that they have the right level of support and funding to achieve their goals. Learn More Allied Health Assistants Our Allied Health Assistants support health professionals in handling appointments, coordinating health, and managing the administrative aspects of patient care. Our services are centered on providing NDIS therapeutic support, fostering positive behavior, and facilitating employment support, all tailored to assist you in achieving your NDIS objectives.

Request a call back from our team We provide services via telehealth or face-to-face appointments individually for clients in their home or residential facility across Metro Melbourne. ​ Whether you are just getting started with an NDIS plan, evaluating your therapy options, or would like to ask us a question, we are here to help. Simply fill in the form below and one of our local team members will call you back, or contact us directly on 1800 725 836 (opt 4) or email us at access@salveocare.com.au ​ We will be happy to answer any questions.

Make a Referral At Salveo Independence, we want to make it easy for you to request our services. If you need help at any stage of filling out this form, feel free to request a call back. Or if you prefer to talk to someone you can contact us at 1800 725 836 or drop us an email at access@salveocare.com.au , and we'll guide you through the process. Client’s Personal Information First name* Last name* Preferred name Address* Gender* Male Female Other Date of birth * Phone Email Non-english speaker: Interpreter required. Next At Salveo Independence, we want to make it easy for you to request our services. Please complete the step-by-step referral form. ​ If you prefer to talk to someone you can contact our friendly team by phone 1800 725 836 or email access@salveocare.com.au and we'll help can get you started. Make a referral Client’s Personal Information First name* Last name* Preferred name Address* Gender* Male Female Other Date of birth * Phone Email Non-english speaker: Interpreter required. Next At Salveo Independence, we want to make it easy for you to request our services. Please complete the step-by-step referral form. If you prefer to talk to someone you can contact our friendly team by phone 1800 725 836 or email access@salveocare.com.au and we'll help can get you started. Make a referral

NDIS Services We Provide Speech Pathology Salveo independence provides comprehensive speech pathology services under the NDIS. We work with individuals with neurodevelopment diagnoses such as autism, cerebral palsy, intellectual disability and more as well as neuroacquired conditions such as motor neuron disease, parkinsons, stroke and more. Learn more Occupational Therapy We believe everyone deserves to lead a fulfilling and independent life, and at Salveo Independence, we are dedicated to providing exceptional NDIS Occupational Therapy Services. Our team of experienced and passionate therapists work with you to develop personalised strategies to improve your daily life activities Learn more Physiotherapy Physiotherapists play a pivotal role in helping NDIS participants achieve their goals by addressing physical limitations and promoting independence. They collaborate closely with individuals, their families, and other healthcare professionals to develop personalised treatment plans that encompass rehabilitation, therapeutic exercises, manual therapy, and education. Learn more Therapy Assistant Our therapy assists support health professionals in handling appointments, coordinating health, and managing the administrative aspects of patient care. Learn more Functional Capacity Assessment Our team of highly trained professionals is dedicated to conducting comprehensive and objective assessments that accurately determine an individual's functional capacity and help guide their NDIS plans. Explore the key factors that impact NDIS functional capacity assessments, the tradeoffs involved, the challenges faced, and why choosing Salveo Independence is crucial for making informed decisions. Learn more Salveo Independence is a registered provider of NDIS services. Our services are fully flexible, meaning our mobile clinicians can arrange services in your home. Our services include Occupational Therapy, Therapy Assistant, Physiotherapy, Speech Pathology, and Functional Capacity Assessment. Ready to start your journey? Make a referral

Our expert team of Allied Health Assistants is passionate about providing superior care and support, driven by an unwavering commitment to empower our clients. We don’t just implement therapy programs; we develop personalised solutions, integrating seamlessly into your daily routines, ensuring minimal disruption and maximum efficacy. Our Allied Health Assistants work closely with a team of therapists, speech pathologists, psychologists, and other medical professionals, providing you a comprehensive network of support. Together, we strive to break down barriers, facilitate the achievement of everyday goals, and foster positive changes in your life. View our NDIS services Make a referral Delivering Personalised and Effective NDIS Approved Allied Health Assistance to Empower Your Journey to Independence Transform Your Life with Salveo Independence: Experiencing the Power of Personalised NDIS Allied Health Assistance A Personalised Pathway to Progress: At Salveo Independence, we believe that each journey is unique. Our Allied Health Assistants develop individualised therapeutic programs that respect your routines, preferences, and goals. We focus on what you can achieve and design strategies to guide you every step of the way. Empowered Independence: Our services stretch beyond mere support. We empower you to take charge of your life, fostering skills like financial management, meal preparation, and community interaction. With our assistance, every day becomes a new opportunity to grow and gain confidence. Holistic Support Network: We embrace a holistic approach, working closely with occupational therapists, speech pathologists, psychologists, dietitian's, and more. This collaboration results in an all-encompassing support system that acknowledges and addresses your diverse needs. Convenience and Comfort: Our mobile Allied Health Assistants bring therapeutic support right to your doorstep. Whether you prefer at-home sessions or telehealth consultations, we ensure that you can access our services in your most comfortable and preferred environment. Navigating the NDIS: Understanding the complexities of the NDIS can be overwhelming. With Salveo Independence, you have a dedicated team that not only knows the ins and outs of the system but is committed to helping you maximise your plan and ensure that your needs are met, championing your cause at every turn. Make a referral We make it easy for people with disabilities and their care teams to find and work with Allied Health Assistants Leave the complexities of the NDIS to us. Our team is well-versed in the NDIS processes, rules, and regulations. We're dedicated to helping you get the most out of your NDIS plan, always prioritising your needs and advocating for your interests. Your journey to finding an exceptional Allied Health Assistants (AHAs) is our utmost priority. Salveo Independence is a leading provider of therapeutic services focused on meeting the needs of children and adults living with disability in our community. As a registered National Disability Insurance Scheme (NDIS) provider, we offer Occupational Therapy, Physiotherapy, Functional Assessments, Speech Pathology, Early Childhood Intervention,Psychology & Allied Health Assistants Make a referral An Allied Health Assistant (AHA) can plays a pivotal role in enhancing the quality of life for people with disabilities In the context of the NDIS (National Disability Insurance Scheme) in Australia, AHAs play an essential role in providing services that help people with disabilities achieve their goals and live fulfilling lives. AHAs work under the direction of various Allied Health professionals, such as Occupational Therapists, Speech Pathologists, Physiotherapists, etc. They assist in implementing therapeutic interventions, helping individuals manage and improve their physical or cognitive conditions. AHAs often focus on improving the skills necessary for daily living, helping individuals become more self-reliant. This could include activities like personal care, mobility, cooking, cleaning, or other household tasks. For individuals with speech or social interaction difficulties, AHAs can assist with speech therapy exercises or provide support in social situations, facilitating better communication and social integration. For individuals with physical disabilities or those needing physiotherapy, AHAs can assist with exercises and mobility tasks, promoting physical health and wellbeing. The presence of a caring, supportive AHA can be a source of comfort and stability for individuals navigating the challenges of living with a disability. AHAs often build strong relationships with those they care for, providing emotional support and encouragement. Each individual has unique needs and goals. AHAs help deliver personalised therapy programs designed by healthcare professionals, ensuring each person gets the most out of their therapy and achieves their personal goals. What is an Allied Health Assistant? An Allied Health Assistant is a trained professional who works under the direction and supervision of an allied health professional such as a physiotherapist, occupational therapist, or speech pathologist. They provide therapeutic and program-related support to these professionals, enhancing the effective delivery of allied health services. What are the duties of an Allied Health Assistant? Duties of an Allied Health Assistant can vary greatly depending on the area of health they are assisting in, but generally, they assist in implementing treatment plans, monitor and report patient progress, assist in group and individual therapy sessions, and perform administrative tasks. They may also prepare materials for therapy, maintain equipment, and ensure safety and comfort of patients during sessions. What is the role of an Allied Health Assistant in the healthcare team? In a healthcare team, an Allied Health Assistant plays a vital role in providing support to allied health professionals and enhancing the delivery of care. They work closely with professionals and patients, facilitating treatment plans and contributing to the overall health outcomes of patients. Their role bridges the gap between professional care and patient, aiding in communication, providing essential hands-on support, and ensuring continuity of care. What kind of support does an Allied Health Assistant provide? The support provided by an Allied Health Assistant depends largely on the patient's needs and the allied health professional they're working with. Generally, they provide support in implementing therapy programs, conducting exercises and activities, monitoring and reporting on patient progress, and assisting with administrative tasks. In the context of the NDIS, they may also assist with therapy in home or community settings, helping patients improve daily living skills and achieve their therapeutic goals. How can an Allied Health Assistant help people with disabilities? Allied Health Assistants play a crucial role in supporting individuals with disabilities. They assist in delivering therapy programs designed to improve their skills and independence in daily activities. This could include assistance with physical exercises, speech therapy activities, occupational therapy programs, and more. They can also provide valuable support in implementing strategies to manage specific challenges associated with the individual's disability. Importantly, AHAs often spend significant time with individuals, offering emotional support and companionship. Under the NDIS, AHAs can deliver these services at home or in the community, providing flexible and person-centred support Allied Health Assistants Frequently Asked Questions

NDIS registered Occupational Therapy Melbourne Our NDIS registered and approved Occupational Therapy services focus on physical, psychosocial, sensory or cognitive disabilities. Make a referral Occupational Therapy Services Melbourne Our OT's support individuals to achieve their meaningful goals and to enhance their quality of life. The most common groups we support are: Autism, Cerebral palsy, Intellectual disability, Motor neuron disease, Neurological conditions such as Parkinson’s, dementia, motor neuron disease, and others. Stroke, Trauma to the brain Get started Start your journey with Salveo Independence today Aged Care OT Our expert Occupational Therapists provide Home-based occupational therapy and personalised solutions to help you live safer, more independent lives. ​ Learn more > Functional Capacity Assessments Person centred and comprehensive functional capacity assessments. Comprehensive assessment to work out skills and areas for development to then indicate services required. ​ Learn more > Daily Living Skills Work with you to improve you daily living skills such as dressing, bathing, cooking, accessing the community and more giving you greater independence and confidence. Social and Emotional Skills Working together to build emotional regulation, social skills and community safety skills Falls risk assessment Working with physiotherapy we determine how to reduce risk of falls within the home and community environment Scooter and Wheelchair Assessment and training to optimise your ability to get out and do what you love. Assistive Technology Assessment and recommendation of aids and devices that can assist to increase your independence and safety for activites like personal care, eating, cooking, transfers and accessing the community Minor Home Modifications Assessment for items such as a ramp, grab rail or other home modifications that will increase safety and accessibility No matter your age or where you call home, we provide personalised OT that helps you overcome challenges and achieve your goals. Areas That Our NDIS Occupational Therapy Support Call our team on 1800 725 836 opt 4 Our intake team work from Monday - Friday, from 9am – 5pm. Make a referral for your client or patient Please use our Referral Form to refer for a new or existing client. Ask us to call you Use the request a call back form below to receive a call from our lovely intake team. They can answer any questions you have and let you know the next steps. It’s easy to get started. Choose your preferred way to get started Our OT services are available for face-to-face home and community visits in the Melbourne metro area, as well as via telehealth or over the phone. Request a call back Salveo Independence are here to support your journey Salveo Independence provides comprehensive Occupational Therapy services under the NDIS. We understand the challenges and work with you to find solutions that's tailored to your unique needs and goals. Call our team on 1800 725 836 Our intake team work from Monday - Friday, from 8am – 4pm. Make a referral for your client or patient Are you an NDIS Representative (LAC, Support Coordinator, Plan Manager) or Medical Professional (GP, Doctor, Specialist)? If so, please use our Referral Form to refer for a new or existing client. Ask us to call you Use the request a call back form below to receive a call from our lovely intake team. They can answer any questions you have and let you know the next steps. It’s easy to get started. Choose your preferred way to get started Our Occupational Therapists provide services via telehealth or face-to-face appointments individually for clients in their home or residential facility across Metro Melbourne.

Welcome to Salveo Independence! We are a leading provider of psychologist services under the National Disability Insurance Scheme (NDIS), helping our clients achieve greater independence and improved mental health outcomes. Selecting a Psychologist NDIS provider is a crucial decision. There are many factors to consider, and we understand the complexity of this decision-making process. That's why we're here to make things clearer, simpler, and more straightforward for you. View our NDIS services Make a referral Achieve Mental Well-being with Salveo Independence: Your NDIS Psychology Services Speclialist Choosing the Right Approach Different approaches work for different individuals. Our psychologists are skilled in a range of therapeutic techniques, allowing us to tailor our services to your unique needs and preferences. Whether it’s cognitive-behavioral therapy, mindfulness-based therapies, or psychodynamic approaches, we ensure to apply the method that best suits you. This personalised approach helps us overcome the challenges associated with one-size-fits-all mental health care. Make a referral The Salveo Independence Difference As a committed Psychologist NDIS Provider, we at Salveo Independence place your needs at the centre of our service. We understand the delicate balance between providing quality care and being mindful of budget restrictions, and we work hard to offer the highest quality of care within your NDIS plan's boundaries. Take the First Step Towards a Brighter Future Decisions about Psychologist NDIS Providers can be daunting. With Salveo Independence, you have a team of dedicated, experienced, and compassionate professionals ready to help. We’re here to ensure that your journey is as smooth and beneficial as possible. Ready to learn more about how Salveo Independence can support you? We encourage you to contact us today. Our team is ready and willing to answer any questions you might have, to provide further information, and to help guide you through the process of becoming a participant with Salveo Independence. Don’t navigate the NDIS alone – let Salveo Independence be your guide and companion on your journey towards mental health and independence. Make a referral Ready to Begin Your Journey? Personalised Approach: Each of our clients is unique, and so is our approach. We tailor our therapies to meet your specific needs and goals. Experienced Team: Our therapists are highly skilled and experienced in working with a range of conditions and communication challenges. Collaborative Partnership: We believe in working closely with families, empowering them to actively participate in their child's progress and fostering a strong partnership throughout the journey. NDIS Provider: As a registered NDIS provider, our services are accessible and affordable. Commitment to Excellence: We are committed to delivering the highest standard of care and helping our clients achieve their communication goals. Benefits Our Psychology service is designed to offer a myriad of benefits for NDIS participants, ranging from enhanced relationships with family and friends to increased involvement in your local community, ultimately enriching your quality of life. Validity and Reliability: Reliable assessment tools ensure accurate results, while valid tools measure what they intend to assess. Achieving a balance between reliability and validity can be challenging, but it is crucial to obtain a comprehensive understanding of your child's abilities. Child-Centered Approach: A child-centered approach prioritizes your child's unique needs, preferences, and strengths. However, balancing individualisation with standardised assessment procedures can be complex, as it requires personalisation while maintaining consistency. Collaboration and Communication: Effective communication and collaboration between professionals, families, and the child are vital for accurate assessments. It is essential to foster a supportive environment where everyone's insights are valued. Timeliness: Early intervention is critical for maximising your child's developmental potential. However, there may be challenges in conducting assessments promptly due to various factors, such as availability of professionals and scheduling constraints. How early should I seek early childhood intervention for my child? It is recommended to seek early childhood intervention as soon as you notice any developmental delays or concerns. The earlier the intervention, the better the outcomes for your child. Can early childhood intervention replace an NDIS plan? Early childhood intervention and an NDIS plan can work together to support your child's needs. Early childhood intervention focuses on early support and building foundational skills, while an NDIS plan can provide ongoing assistance as your child grows. What can I expect during an early childhood intervention session? Our sessions are designed to be interactive and engaging for your child. Our team of professionals will work closely with you to create a personalized plan and implement evidence-based strategies to support your child's development. How long does early childhood intervention last? The best age for early intervention can vary depending on the specific needs of the child. However, it is generally recognised that early intervention services are most effective when initiated as early as possible. The earlier the intervention, the greater the potential for positive outcomes. Remember, every child is unique, and their developmental timeline may differ. Therefore, it is essential to consult with early intervention specialists or healthcare professionals who can provide personalised guidance based on your child's specific circumstances. Is early childhood intervention covered by insurance? The coverage for early childhood intervention services may vary depending on your insurance provider. We recommend checking with your insurance company to understand the extent of coverage. NDIS Early Childhood Intervention Frequently Asked Questions Our Psychology Services under NDIS We deliver psychology services under the following NDIS categories: Assistance with daily life Improved relationships Enhanced daily living skills ​ Every individual we support is unique, and we pride ourselves on tailoring our psychology services to meet your specific needs. ​ Our psychology clinicians will conduct a comprehensive clinical assessment to identify the mental health, behavioural, and emotional conditions that may be hindering your progress towards your goals. Following this, they will devise an individualised, evidence-based intervention plan to address these issues. ​ ​ What mental illness qualifies for NDIS? The NDIS provides support for a wide range of mental illnesses, including but not limited to: Depression Anxiety disorders Bipolar disorder Schizophrenia Post-traumatic stress disorder (PTSD) Obsessive-compulsive disorder (OCD) Personality disorders Attention-deficit/hyperactivity disorder (ADHD) ​ It's important to note that eligibility for the NDIS is not solely based on a specific diagnosis or mental illness. The scheme considers the impact of the condition on an individual's functional capacity and their ability to participate in daily activities. ​ Is depression and anxiety covered on NDIS? Yes, depression and anxiety are eligible for NDIS support. The NDIS recognises the impact of these conditions on an individual's ability to engage in daily activities and achieve their goals. With the right assessment and documentation, individuals with depression and anxiety can access funding for psychological supports and therapies through the NDIS. At Salveo Independence, we understand the challenges and complexities involved in navigating the NDIS system and finding the right psychologist. Our team of experts is dedicated to helping you make informed decisions and find the best NDIS approved psychologist to suit your needs. We provide personalised guidance, support, and access to a network of qualified professionals who specialise in working with NDIS participants. Contact us today to speak with one of our knowledgeable consultants who can assist you in your search for an NDIS approved psychologist. Take control of your mental health and let Salveo Independence guide you through the process with care and expertise. Remember, your mental well-being matters, and we are here to support you every step of the way!

Our team understand the importance of NDIS functional capacity assessments in providing individuals with disabilities the support they need to lead independent and fulfilling lives. Our team of highly trained professionals is dedicated to conducting comprehensive and objective assessments that accurately determine an individual's functional capacity and help guide their NDIS plans. In this informative landing page, we will explore the key factors that impact NDIS functional capacity assessments, the tradeoffs involved, the challenges faced, and why choosing Salveo Independence is crucial for making informed decisions. View our NDIS Services Make a referral Objective and Comprehensive NDIS Functional Capacity Assessment Services Why Choose Salveo Independence for Your NDIS Functional Capacity Assessment Needs? Expertise and Experience: With years of experience in the field, our professionals have the expertise and knowledge required to conduct accurate and reliable assessments.​ Comprehensive and Person-centered Approach: We believe in understanding the unique needs and circumstances of each individual. Our assessments are person-centered and consider the participant's goals, preferences, and strengths. Cultural Sensitivity and Inclusivity: We embrace diversity and ensure that our assessments are culturally sensitive and inclusive, respecting the values and backgrounds of all individuals. Timely and Efficient Service: We understand the importance of meeting deadlines and strive to provide timely and efficient services without compromising the quality and comprehensiveness of our assessments. Make a referral Understanding the Factors that Impact NDIS Functional Capacity Assessments Expertise and Experience: One of the most critical factors in conducting accurate assessments is the expertise and experience of the assessment provider. Salveo Independence prides itself on having a team of qualified professionals who possess the necessary skills and knowledge to perform thorough and unbiased evaluations. Assessment Tools and Methods: The choice of assessment tools and methods plays a vital role in determining the accuracy and reliability of the assessment outcomes. Our team utilises evidence-based tools and approaches that have been validated to ensure consistent and valid results. Cultural Sensitivity : Cultural diversity and individual differences must be considered during the assessment process to ensure that the assessment is inclusive and culturally sensitive. Salveo Independence values diversity and is committed to providing assessments that are respectful of individuals' cultural backgrounds. Your Trusted Partner in the Journey Towards Independence NDIS functional capacity assessments are crucial for developing personalised NDIS plans that empower individuals with disabilities to lead independent and fulfilling lives. Balancing standardisation and individualisation, addressing challenges, and choosing a trusted provider like Salveo Independence are essential in ensuring accurate evaluations and informed decision-making. Balancing Tradeoffs: Standardisation vs. Individualisation Striking a balance between standardised assessment procedures and individualised approaches is key. ​ Benefits of Standardisation Standardisation provides a consistent framework for assessment, allowing for reliable comparisons and data analysis. It establishes benchmarks and aids in identifying patterns and trends that can inform effective interventions and supports. ​ Value of Individualisation Acknowledging the unique circumstances and needs of each person is equally important. Individualisation allows for a personalised understanding of functional capacity, considering the diverse factors that may influence an individual's abilities and limitations. ​ Striking the Right Balance Balancing standardisation and individualisation requires skilled professionals who can adapt assessment processes to address unique needs while ensuring consistent and comparable results. This delicate equilibrium maximises the benefits of both approaches. ​ Next Steps with Salveo Independence Are you ready to take the next step in your NDIS journey? Are you seeking professional and trustworthy guidance for your functional capacity assessment? Look no further than Salveo Independence. With our expert team and personalised approach, we're committed to helping you achieve the best possible outcomes. ​ Join the hundreds of individuals we've helped towards greater independence. Make your NDIS functional capacity assessment a smoother and more empowering experience. Contact us today to experience our comprehensive, person-centered, and culturally sensitive approach to NDIS functional capacity assessments. Make a referral Whats Involved In a NDIS Functional Capacity Assessment A NDIS functional capacity assessment is a comprehensive evaluation conducted to determine an individual's functional abilities, limitations, and support needs. It involves the following key components: 1. Initial Consultation: The assessment process begins with an initial consultation where the participant, their family, or support coordinator discusses their goals, preferences, and any specific concerns they may have. 2. Gathering Information: The assessment provider collects relevant information about the participant's medical history, disabilities, previous assessments, current support services, and any other relevant documentation. They may also conduct interviews with the participant and their support network to gain a comprehensive understanding of their functional capacity. 3. Observation and Assessment: The assessment provider observes the participant engaging in various activities to evaluate their functional abilities. This may include assessing their mobility, self-care skills, communication, cognitive abilities, social interactions, and any other relevant areas based on the participant's specific needs. 4. Assessment Tools: Validated assessment tools and questionnaires may be utilised to gather standardised information about the participant's functional capacity. These tools provide additional insights into specific areas such as mental health, communication skills, or specific disabilities. 5. Goal Setting: Collaboratively, the participant, their family, and the assessment provider identify short-term and long-term goals based on the participant's functional capacity and aspirations. These goals help inform the development of the participant's NDIS plan. 6. Report and Recommendations: The assessment provider prepares a detailed report summarising the assessment findings, functional limitations, and support needs. The report may include recommendations for specific supports and services that align with the participant's goals and functional capacity. 7. Collaboration and Review: The assessment provider works closely with the participant, their family, support coordinator, and other stakeholders to ensure the assessment outcomes are understood and integrated into the participant's NDIS plan. Regular reviews may be conducted to assess progress and make necessary adjustments. How long does an NDIS functional capacity assessment take? The duration of an NDIS functional capacity assessment varies depending on factors such as the complexity of the individual's needs. It typically ranges from a few hours to a few days. Who conducts NDIS functional capacity assessments? NDIS functional capacity assessments are conducted by qualified professionals such as occupational therapists, physiotherapists, or psychologists who specialize in assessing functional abilities. Are NDIS functional capacity assessments standardised? While there are standardised frameworks and tools available, the assessment process should be tailored to the individual's unique circumstances and needs. Balancing standardisation and individualisation is crucial. How do NDIS functional capacity assessments impact NDIS plans? The outcomes of NDIS functional capacity assessments help determine the support and funding that individuals may be eligible for under the NDIS scheme. They assist in developing personalised plans aligned with specific needs and goals. What distinguishes Salveo Independence from other assessment providers? Salveo Independence stands out through its expertise, comprehensive approach, cultural sensitivity, and timeliness. Our commitment to understanding individual needs ensures that our assessments are empowering, person-centered, and aligned with the diverse backgrounds of participants. NDIS Functional Capacity Assessment Frequently Asked Questions